Welcome to Five Points Veterinary Service
Your Veterinarian in New Alexandria, PA
Call us at 724-702-0160
We are booked out for the next 4-6 weeks. Because of the lack of availability, and several appointments that have canceled at the last minute or did not show up without calling, we now require all clients to confirm their appointment the day before they are scheduled to come in. We will continue to call to confirm appointments the day before, but if we are unable to reach you and do not hear back from you either directly or via message left on our machine, we will cancel your appointment the morning it is scheduled. This means you have until 7AM on the day of your appointment to confirm to avoid cancelation. We also now charge a $25 fee for any appointment that does not show up after we have confirmed the appointment with you.
For new clients, we are still accepting new patients, however we are booking out 6-8 weeks from now, and we require a $25 deposit on your account. This $25 fee will be applied to your visit upon your arrival, but if you do not show up or cancel your appointment at least 24 hours prior to when it is scheduled then it will be retained for a cancelation/no show fee.
We are taking additional safety measures suggested by the CDC and American Veterinary Medical Association (AVMA) to protect our clients, staff, and community. We are only allowing one person per appointment entrance into our hospital. If your pet needs veterinary care, please call to schedule an appointment. Once you arrive at our hospital, please call the office and a member of our staff will meet you to escort you to your room. We ask that you remain in your room for the duration of your visit. If you need to leave your room to return to your vehicle for anything, please notify a member of our front office staff so that we can allow you entrance back in to your room. We are still operating with curbside service for technician appointments and for medication pick ups. Unfortunately, we have been consistently booked for at least two weeks for normal appointments, and routine surgery appointments. If you would like an appointment please call us as soon as possible, and we will do our best to get you in as quickly as possible. We appreciate your patience and look forward to seeing you. Also, given our current protocol, we do request that you come as close to your appointment time as possible to avoid long wait times as we aren't able to see anyone earlier than their designated appointment time.
If you are feeling sick, please stay home. If your pet is having a medical emergency and you are the only one available to bring your pet here, please inform our staff of your illness so that we may take additional safety measures.
We have also altered our operating hours. Please see the hours listed below.
If you have any questions, please call our office. We'll get through this together. Stay safe and stay healthy.
We are now accepting reservations for boarding. If you would like your pet to stay with us, just call the office at the number listed above, and we will be happy to answer any questions and make a reservation for you. You can also view our kennel and additional information on our boarding page.
After eight years of serving our community in Saltsburg, PA, Five Points Veterinary Services has moved to 117 Salem Drive, New Alexandria, PA 15670, just 10 minutes away from our original location. We are excited to offer more services, including boarding, and grow our Five Points family to better serve our clients. You can head over to the meet our team page for more information about our doctors and the rest of our team. We have three veterinarians, Dr. Heinnickel, Dr. Naumann, and Dr. Schimizzi-DeFelice, who are all committed to your pet's health and well being. The staff at Five Points Veterinary Services are very passionate about veterinary medicine and are extremely well trained. We strive to provide professional and affordable veterinary services.
At Five Points Veterinary Services, you will walk into a calm, welcoming and friendly environment so that the experience is as comfortable as possible for you and your pet. Five Points Veterinary Services offers the New Alexandria community emergency veterinary care as well as as Equine, and Large animal services. If you are new to our website, please browse around to learn about our facility and to read interesting pet articles. Click on "email us" link below to ask a question or to submit feedback. For directions to our office see our contact us page.
Remember, at Five Points Veterinary Services, we will treat your pets like one of our own!
Dr. Alquin Heinnickel
New Alexandria Veterinarian | Five Points Veterinary Service | 724-702-0160
117 Salem Drive,
New Alexandria, PA 15670